---
title: "Account states"
description: "What active, degraded, reauthorization_required, disconnected and error mean, and what to do about each."
---

Every social account carries a lifecycle state. The Social accounts page shows it next to each account.

| State | Meaning | What to do |
|---|---|---|
| `active` | The connection is healthy. | Nothing. |
| `degraded` | The connection works but something is off, for example a missing scope. | Check the account and consider a reconnect. |
| `reauthorization_required` | A grant expired or was revoked on the platform side. | [Reconnect](/docs/social-accounts/reconnect-and-scopes/) the account. |
| `disconnected` | The account was disconnected. | Connect it again if you still need it. |
| `error` | Something failed on the connection. | Try a reconnect; contact support if it persists. |

## Why states matter for publishing

A publish job that targets an account needing reauthorization cannot deliver to it. The failure comes back classified as `provider_action_required`, and InvisibleAPI emails you when a job fails, so an expired grant on a Friday does not stay silent all weekend.
